Privacy Policy
Last updated: 13 May 2026
This Privacy Policy describes how SignalQuest ("we", "us", or "our"), operated at signalquest.info, collects, uses, and shares information about you when you visit our website. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
SignalQuest is an Australian gaming media publication based at Level 12, 1 Market Street, Sydney NSW 2000, Australia. You can contact us regarding privacy matters at [email protected].
2. Information We Collect
We collect information in the following ways:
- Information you provide directly: When you fill in our contact form or subscribe to our newsletter, we collect your name and email address.
- Automatically collected information: When you visit signalquest.info, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of your visit.
- Cookies and similar technologies: We use cookies and similar tracking technologies to improve your experience on our website. Please see our Cookie Policy for full details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and messages submitted via our contact form.
- To send you our newsletter and gaming content updates, if you have subscribed.
- To analyse website traffic and improve the performance and content of signalquest.info.
- To comply with our legal obligations under Australian law.
- To detect and prevent fraudulent or abusive use of our website.
4. Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent: Where you have given us explicit consent, such as subscribing to our newsletter or submitting a contact form.
- Legitimate interests: For website analytics and security purposes, where our interests do not override your rights.
- Legal obligation: Where we are required to process data to comply with Australian law.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers: Third-party companies that assist us in operating our website, such as email delivery services and analytics providers. These parties are bound by confidentiality obligations and may only use your data to provide services to us.
- Legal authorities: Where required by law, court order, or governmental authority in Australia.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by Australian law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your personal information, subject to legal obligations.
- Withdraw consent for newsletter communications at any time by clicking "unsubscribe" in any email we send.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the APPs.
To exercise any of these rights, please contact us at [email protected].
8. Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
signalquest.info is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Post: SignalQuest, Level 12, 1 Market Street, Sydney NSW 2000, Australia